Our primary aim is to help you and your loved ones feel safe and comfortable by fostering a supportive and trusting relationship between you and our caring professionals.

What ACCA professionals will do for you:

Personalised Care Plans

• Make each plan with you, for you.
• Create continuous plans that are easy to understand.
• Ensure each plan is adaptable to your changing needs.
• Confirm your plan is appropriate for the level of support you require now and into the future.

Promoting Independence

• We support your home life.
• We encourage your independence.
• Your home is respected.
• Your network of friends and family will enjoy visiting you.

Professional and Empathetic Care

• High-quality and skilled carers.
• Compassionate care that you can rely on.
• Respectful of your needs and how you run your household.
• Will accompany you where you need to go.

What are Home Care Packages?

Each HCP is funded by the Federal Government under the My Aged Care program, to find out more, click here. The government pays ACCA a subsidy to arrange your personalised plan and we consistently meet a strict set of rules and quality standards as regulated by the Aged Care Quality and Safety Commission.

Each HCP fee structure includes the subsidy provided by the Australian Government and the contributions you may be asked to pay, being:

• A basic daily fee, and/or,
• An assessed amount based on your ability to contribute called the income tested care fee (ITCF) and/or;
• Any fees you agree to or can afford to pay.

HCPs can provide four different levels of care and support.

Each level receives a varying amount of government funding. The higher the level, the greater the funding provided by the government on your behalf, enabling you to purchase more services. A level 4 package offers the opportunity to purchase the most services.

HCP funds are not paid directly to you. Once you select an approved HCP provider, such as ACCA, we assist you in purchasing hours of care or other support services to meet your needs. ACCA administers the funds on your behalf and provides case management support and advice, allowing you to focus on living your best life.

ACCA will review your HCP and if your needs change, we will further tailor your plan and this can mean an increase in the level of support required.

Building a Caring Community

As a community-based organisation, we place a strong emphasis on social engagement. We encourage you and your loved ones to participate in our support groups and outings, which are integral to maintaining a sense of connection and well-being. By creating an environment of mutual support and companionship, we aim to enrich the lives of those we care for.

For further information on Home Care Packages, eligibility, or assistance with the application process, please do not hesitate to contact us.