A little assistance making a big difference

When independence is your main goal and you only need support for a few daily tasks, the Commonwealth Home Support Programme (CHSP) is what you need. The CHSP can assist with entry level support for the elderly, in the short-term or on an ongoing basis, so they can build on their strengths and abilities to function autonomously and remain safely at home.

At the Australian Chinese Community Association of NSW (ACCA) we understand care needs for the aging, from small tasks to high-level care, because we have been providing professional aged care services for 50 years.

We listen to you and tailor our services according to your requirements. When you share your needs with us, our dedicated team will work with you to create a plan that meets your needs and goals, both from a social and health aspect.

Our CHSP services include:

Each plan is personalised to your situation and will be comprehensive in its detail on the services or support your unique situation deserves. We offer a continuum of care options because experience has told us that care needs change over time and increased frailties impair your ability to continue living in your own home.

The Commonwealth Home Support Programme (CHSP) is funded by the Australian Government, under the ‘My Aged Care’ system, who then subsidise service providers, such as us at the ACCA, to deliver the services to you for a subsidised price. It's intended for seniors needing entry-level support and simple everyday tasks.

Our professional staff will guide you every step of the way from determining eligibility to providing care regarding CHSP services.

Key eligibility requirements

• If you are over 65 (50 years or older for Aboriginal and Torres Strait Islander people)
• Eligibility of Medicare
• Require entry-level support

If you are eligible, we will help you apply for an assessment, which we will conduct in your home or at a location convenient to you.

Once ‘My Aged Care’ have determined the level of care required, a small contribution of the service provided will be charged. At ACCA, we have the exact costings for all services, from the simple services like meals to more expensive complex services like going out for shopping trips.

What ACCA professional care looks like:

Provide HealthCare information

• Facilitate direct referrals to Home Care Packages and other government services.
• Provide guidance and assistance in navigating the application process for government programs.
• Collaborate with relevant agencies to streamline access to HCP and other essential services.

Remove feelings of isolation and loneliness

• We will spend time with you and connect you with people in the community that meet your cultural needs.
• We encourage companionship and will support your engagement in activities to reduce the risk of depression, anxiety, and other mental health issues.

Return your independence to you

• We will record the growth in your strength and abilities and share this with you and your family.
• We will share with you when your quality of life has improved when you are less dependent on us.
• Celebration of your renewed sense of autonomy and self-sufficiency will be our reward.

ACCA Building a Caring Community

Our vision is to become the foremost provider of quality and affordable community and disability care services, catering not only to the CALD community but also to other diverse communities.

Our mission is to address the unmet social needs within our expanding and evolving community, striving for ongoing enhancement of our existing services.

Our core values encompass respect for all individuals and communities, along with a commitment to professionalism, ethics, trustworthiness, and dependability. We prioritise continuous improvement in all aspects of our operations and services, recognising and valuing the performance and contributions of both our dedicated staff and volunteers. Furthermore, we foster cooperative working relationships and collaboration to ensure the utmost effectiveness and impact of our endeavours.

For further information on the Commonwealth Home Support Programme, eligibility, or assistance with the application process, please do not hesitate to contact us.